Practice Test 3 · 25 Questions

Smart Serve Practice Test 3

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Smart Serve Practice Test 3 Questions and Answers

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Alcohol and the BodyQuestion 1
You pour a 250 ml glass of 13% red wine. How many standard drinks is that?
1. Option A: About 1
2. Option B: About 1.5
3. Option C: About 2.4
4. Option D: About 1.9
  Correct answer
Explanation
250 ml at 13% holds 32.5 ml of pure alcohol, and 32.5 divided by 17.05 is about 1.9 standard drinks. One standard drink of wine is a 142 ml pour of 12% wine, so this glass is nearly two of them. A big glass of a strong red is close to two standard drinks, not one.
Alcohol and the BodyQuestion 2
A table orders a 750 ml bottle of 12% wine. How many standard drinks are in the whole bottle?
1. Option A: About 5.3
  Correct answer
2. Option B: About 3
3. Option C: About 4
4. Option D: About 7.5
Explanation
750 ml at 12% holds 90 ml of pure alcohol, and 90 divided by 17.05 is about 5.3 standard drinks. That works out to a little over five 142 ml glasses. Counting the bottle as three or four drinks undercounts the table by more than a full standard drink.
Alcohol and the BodyQuestion 3
A guest drinks two 568 ml pints of 5% beer, then one 43 ml shot of 40% whisky. How many standard drinks has he had?
1. Option A: 3
2. Option B: About 3.3
3. Option C: About 4.3
  Correct answer
4. Option D: About 5
Explanation
Each 568 ml pint of 5% beer is about 1.7 standard drinks, so the two pints come to about 3.3. The 43 ml shot of 40% whisky adds about 1 more, for about 4.3. Counting the three containers gives 3 and misses more than a full standard drink. The shot is the smallest glass on the table and still counts as much as a 341 ml bottle of 5% beer.
Alcohol and the BodyQuestion 4
Four friends share a 1.7 L pitcher of 5% draught beer and split it evenly. How many standard drinks has each person had?
1. Option A: About 1.2
  Correct answer
2. Option B: About 1
3. Option C: About 2
4. Option D: About 0.8
Explanation
The pitcher holds 85 ml of pure alcohol (1700 ml at 5%), which is about 5 standard drinks, and 5 split four ways is about 1.2 each. Treating the pitcher as four beers would hide a full standard drink across the table. Work out the alcohol in the whole container first, then divide.
Alcohol and the BodyQuestion 5
Two guests split a 750 ml bottle of 12% wine evenly over dinner. How many standard drinks has each guest had?
1. Option A: About 1.5
2. Option B: About 2.6
  Correct answer
3. Option C: About 2
4. Option D: About 3.5
Explanation
The bottle holds about 5.3 standard drinks, so an even split gives each guest about 2.6. Both guests are past 2 standard drinks for the occasion, which is the point where Canada's guidance says the risk of injury and violence climbs. Half a bottle sounds modest and still counts as more than two drinks.
Laws and LiabilityQuestion 6
Which happy hour plan fits the rules?
1. Option A: Free shots for the first 20 people through the door
2. Option B: A drink discount for guests who show a student card
3. Option C: One dollar draught beer for the last hour of service
4. Option D: House wine at $6 a glass, 4 to 6 p.m., posted for all patrons
  Correct answer
Explanation
Responsible price flexibility is allowed. A licensee may lower a price for a set period as long as the price stays at or above the minimum, the same price is open to every patron, and the change is posted or given to patrons while it runs. Free shots at the door encourage immoderate consumption. A student discount targets one segment. One dollar draught falls under the $2.00 minimum for a standard serving of beer.
Laws and LiabilityQuestion 7
Your restaurant charges $8 for a glass of house red on the patio and $6 for the same glass inside. Is that allowed?
1. Option A: Yes, a licensee may set different prices in separate areas of the premises
  Correct answer
2. Option B: No, every patron must pay one price everywhere on the premises
3. Option C: Yes, but only if the patio holds its own separate licence
4. Option D: No, unless the Registrar approves the price difference in advance
Explanation
The Registrar's directives allow different liquor prices in separate locations of an establishment, and they use the patio and indoor example. Uniform pricing means the price in a given area is the same for every patron there. A patio inside the licensed premises does not need its own licence, and the Registrar does not approve prices in advance.
Laws and LiabilityQuestion 8
You drop the price of house cocktails for one Friday only. What else must you do?
1. Option A: Tell the Registrar about the change within 30 days
2. Option B: Keep a written record of the change for one year
3. Option C: Post a notice of the new price, visible to patrons
  Correct answer
4. Option D: Match the same price change on beer and wine too
Explanation
The Registrar's directives say a temporary price change must be posted or provided to patrons and must stay visible while the change runs. A price change carries no filing duty to the Registrar, no one year record duty, and no duty to match the change on other products.
Laws and LiabilityQuestion 9
Your owner announces a new lounge policy: every table must buy at least two drinks per person to keep the table. What is the problem?
1. Option A: The policy is fine if staff explain it before seating guests
2. Option B: The policy is fine for groups of six or more
3. Option C: The policy is fine after 10 p.m. on weekends
4. Option D: A licensee may not require a minimum drink purchase to enter or stay
  Correct answer
Explanation
Registrar's standard 5.3 bans a minimum drink purchase as a condition of entering or remaining on the premises. Group size, timing and an explanation at the door change nothing. The same rule is why a licensee must offer goods and services that do not require buying alcohol.
Laws and LiabilityQuestion 10
A regular offers to run a beer chugging contest in your bar, with a bottle of whisky for the winner. What do you tell him?
1. Option A: It can go ahead if every entrant shows they are 19 or older
2. Option B: No, drinking contests are banned, and free liquor cannot be a prize
  Correct answer
3. Option C: It can go ahead if the bar keeps a record of the entrants
4. Option D: It can go ahead if the whisky is bought at the menu price
Explanation
Registrar's standard 5.6 bans contests on the licensed premises that involve the purchase or consumption of liquor, and it bans free liquor as a contest prize except where the licensing regulation (O. Reg. 746/21) allows it. Age checks, records and menu pricing do not rescue a drinking contest. The Registrar's directives also name contests and challenges that encourage drinking as practices that promote immoderate consumption.
Laws and LiabilityQuestion 11
Your new menu prices a pint of draught at $6.50 and a soft drink at $7.00. Which rule does that break?
1. Option A: Registrar's standard 5.9, which requires moderate non-alcoholic prices
  Correct answer
2. Option B: Section 26 of the licensing regulation (O. Reg. 746/21), which sets minimum prices
3. Option C: Registrar's standard 5.1, which requires prices to be posted
4. Option D: Section 25 of the licensing regulation (O. Reg. 746/21), which bans adulterating liquor
Explanation
Registrar's standard 5.9 requires a variety of non-alcoholic drinks for sale at moderate prices compared with liquor prices. Pricing pop above beer pushes patrons toward alcohol. The minimum price rule sets a floor for liquor, not a ceiling for pop. Standard 5.1 is about posting the list of drinks and prices. Section 25 of the licensing regulation is about adding substances to liquor.
Laws and LiabilityQuestion 12
The owner wants a self-serve beer vending machine in the hotel lobby, which is inside the licensed premises. What is the answer?
1. Option A: It is allowed if it takes payment by card only
2. Option B: It is allowed if a certified employee stands beside it
3. Option C: It is not allowed, because no liquor may be sold from a vending machine
  Correct answer
4. Option D: It is allowed between 9 a.m. and 2 a.m., the normal service hours
Explanation
Registrar's standard 5.11 says the licensee shall ensure no liquor is sold or served from a vending machine. The payment method, the hours and a nearby employee make no difference. A mini bar in a rented room runs under its own licence or endorsement and its own rules, so it is not the same thing.
Checking ID and MinorsQuestion 13
A 17-year-old wants to eat dinner with his family at your licensed restaurant. Your licence carries no condition about the age of entry. May he be there?
1. Option A: No. Nobody under 19 may ever enter any licensed premises, family or not
2. Option B: No, unless the family sits out on the restaurant's patio area
3. Option C: Yes, but only if he leaves the premises before 9 p.m.
4. Option D: Yes. The entry ban applies only when a licence condition bans entry under 19
  Correct answer
Explanation
The entry ban applies only where a licence or permit condition prohibits entry of persons under 19. Section 34 (3) of the Liquor Licence and Control Act, 2019 adds that the person must know about the condition. Your licence has no such condition, so the family dinner is fine. The Act sets no patio rule and no curfew here. He still may not have or consume liquor.
Checking ID and MinorsQuestion 14
A 17-year-old drinks a glass of wine at home. His mother poured it for him in the family home. Has he broken the Act?
1. Option A: Yes, because the Act bans all drinking by anyone under 19
2. Option B: Yes, unless a doctor had approved it beforehand for him
3. Option C: No. The Act does not apply when a parent supplies liquor at home
  Correct answer
4. Option D: Yes, because the Act covers wine just as much as beer or spirits
Explanation
The Act does not apply when a parent provides the liquor in a residence. Section 34 (5) of the Liquor Licence and Control Act, 2019 sets that exception. It covers a person under 19 who drinks in a residence or a prescribed private place. The liquor must come from a parent or a person with lawful custody, and his mother poured it at home. Wine is liquor, but that does not defeat the exception. No medical approval appears in the Act.
Checking ID and MinorsQuestion 15
At a house party, a 16-year-old is handed a beer by her uncle. Her parents are not there and have not given permission. Does the parent exception apply?
1. Option A: No. The exception covers a parent or a lawful custodian only
  Correct answer
2. Option B: Yes, because an uncle still counts as part of the close family
3. Option C: Yes, because the party happens to be held inside a private residence
4. Option D: Yes, as long as the uncle stays with her the whole time
Explanation
The exception names a parent or a person with lawful custody, and an uncle is neither. Sections 33 (6) and 34 (5) of the Liquor Licence and Control Act, 2019 use those words exactly. Both the uncle and the 16-year-old break the Act. Being in a residence is one part of the exception, not the whole of it. Staying nearby adds nothing.
Checking ID and MinorsQuestion 16
An 18-year-old server carries a tray of beer to a table. A guest tells her that is illegal because she is under 19. Who is right?
1. Option A: The guest, because nobody under 19 may ever touch liquor at work
2. Option B: The server. An 18-year-old may possess liquor while working on licensed premises
  Correct answer
3. Option C: The guest, unless the server personally holds her own serving permit
4. Option D: The server, but only if the tray carries no spirits, just beer
Explanation
The Act lets an 18-year-old possess liquor during work where sale or service is authorized. Section 34 (2) of the Liquor Licence and Control Act, 2019 sets that exception. Section 33 (3) matches it from the licensee's side. The licensing regulation, O. Reg. 746/21, sets 18 as the minimum age to handle liquor at work. The exception covers beer, wine and spirits alike, and servers hold no personal permit.
Checking ID and MinorsQuestion 17
A guest presents a home-made licence with his own photo glued over another person's card. He wants a bottle of rum. Which rule does he break by presenting it?
1. Option A: The rule against being intoxicated in a public place or bar
2. Option B: The rule against buying liquor outside of authorized stores
3. Option C: The fake ID rule, which bans presenting ID not lawfully issued to you
  Correct answer
4. Option D: No rule, not until he pays for the rum with the fake card
Explanation
Section 35 of the Liquor Licence and Control Act, 2019 bans presenting ID that was not lawfully issued to you. An altered card was never lawfully issued to him. Payment is not part of the test, because the section covers an attempt to purchase. The intoxication and authorized-store rules sit in other sections and deal with other conduct.
Responsible Service and RefusalQuestion 18
Which two extra signs does the AGCO information sheet link to cannabis intoxication?
1. Option A: Slurred speech and shallow breathing
2. Option B: Sweating and a fixed gaze
3. Option C: Weaving and misjudged distances
4. Option D: Eyelid tremors and dilated pupils
  Correct answer
Explanation
The AGCO information sheet says a guest intoxicated by cannabis may also show eyelid tremors or dilated pupils, on top of bloodshot eyes. The other signs listed here do appear on the sheet, and the sheet does not tie them to cannabis in particular.
Responsible Service and RefusalQuestion 19
A guest starts vaping at a table inside your licensed bar. What does the AGCO information sheet say about this?
1. Option A: Vaping indoors is fine, as long as he sits away from the other tables
2. Option B: The ban covers only tobacco smoking, so vaping is still allowed
3. Option C: The ban only applies to outdoor patios, not indoor rooms
4. Option D: The ban on smoking and vaping indoors covers licensed premises
  Correct answer
Explanation
The AGCO information sheet states that under the Smoke-Free Ontario Act, 2017, a person may not smoke tobacco or cannabis, or use an electronic cigarette, in enclosed public places or workplaces. This covers other places designated as smoke-free and vape-free, including establishments licensed by the AGCO. The ban names vaping alongside tobacco, and distance from other tables does not change it.
Responsible Service and RefusalQuestion 20
A guest drops her change once while paying and shows nothing else unusual. What does the AGCO information sheet tell you to do?
1. Option A: Stop serving her alcohol for the rest of the evening
2. Option B: Ignore it, because a single sign never means anything
3. Option C: Monitor her, and offer food, water, and non-alcoholic drinks
  Correct answer
4. Option D: Send her home in a taxi as soon as she has paid her bill
Explanation
The AGCO information sheet's first tier covers an initial sign of intoxication. It tells you to monitor the guest, stay alert for other signs, and make food, water, and low-alcohol or non-alcoholic drinks available to slow her alcohol intake. The sheet says a single sign may not necessarily be linked to intoxication, so refusal is not the step yet. Ignoring the sign is also wrong, because monitoring is the whole point of the tier.
Responsible Service and RefusalQuestion 21
Over twenty minutes a guest starts talking faster than before and takes two tries to answer a simple question. Which tier of the AGCO strategy is this, and what do you do?
1. Option A: Few signs, so monitor carefully and offer food and water
  Correct answer
2. Option B: Multiple signs, so stop serving him alcohol right now
3. Option C: Initial sign, so no action is needed at this point yet
4. Option D: No signs yet, so carry on serving him as normal
Explanation
Two signs, a change in the pace of speech and decreased alertness, put the guest in the AGCO information sheet's middle tier for a few signs. That tier says to continue monitoring carefully and to offer or serve food, water, and low-alcohol or non-alcoholic drinks to decrease the rate of drinking. The sheet saves ceasing service for a guest with multiple signs. Doing nothing is never the answer, because even the first tier calls for monitoring.
Responsible Service and RefusalQuestion 22
A guest slurs several words, sways when he stands, and takes three tries to understand a simple question. What does the AGCO information sheet require?
1. Option A: Serve him one last drink, then stop
2. Option B: Cease serving him alcohol right now
  Correct answer
3. Option C: Serve him beer only for the rest of the night
4. Option D: Wait for a fourth sign before you act
Explanation
Three signs from three different groups put the guest in the AGCO information sheet's top tier, multiple signs, which says to cease serving alcohol to this patron under any circumstances. A weaker drink is still alcohol, and Health Canada says alcohol has the same effect no matter which drink you choose. The sheet sets no fourth-sign threshold and allows no last drink.
Responsible Service and RefusalQuestion 23
You have stopped serving a guest who shows several signs of intoxication. He says he will walk home. Which step does the AGCO information sheet name?
1. Option A: Serve him strong coffee at the bar until he sobers up
2. Option B: Make sure he has a safe way home, or call the police
  Correct answer
3. Option C: Hold his keys behind the bar until the morning shift
4. Option D: Walk him out to the property line and then let him go
Explanation
The AGCO information sheet's top tier says to use management of intoxication techniques to reduce the likelihood of injury and damage. It gives two examples: make sure the patron has a safe means of getting home, and call the police if necessary. The sheet lists neither coffee nor holding a guest's keys. Health Canada says alcohol keeps circulating until the liver eliminates it, so waiting for coffee to work changes nothing.
Responsible Service and RefusalQuestion 24
Which set of observations does the AGCO information sheet treat as multiple signs of intoxication?
1. Option A: The guest ordered a double, asked for the wifi password, and paid in cash
2. Option B: The guest laughed loudly at his friend's joke and ordered a third round of beer
3. Option C: The guest complained loudly about the music and asked for the bill twice
4. Option D: The guest slurs words together, sweats in a cool room, and bumps into a chair
  Correct answer
Explanation
Slurred speech, sweating that does not fit the temperature, and unsteady walking are three signs named on the AGCO information sheet, from three different groups. The other options describe ordering choices, preferences, and ordinary social behaviour, none of which the sheet lists. Loud laughter at a joke is not the sheet's sign either, because that sign is speech at a volume that does not fit the situation.
Delivery and Special SituationsQuestion 25
What are the permissible hours for delivering liquor in Ontario?
1. Option A: 9 a.m. to 11 p.m., Monday to Sunday
  Correct answer
2. Option B: 11 a.m. to 2 a.m., Monday to Sunday
3. Option C: 9 a.m. to 11 p.m., Monday to Friday only
4. Option D: Any hour the retail store is open
Explanation
Deliveries may only happen between 9 a.m. and 11 p.m., and that window is the same every day of the week. Store hours do not extend it, so a store open 24 hours still cannot have liquor delivered at 2 a.m. Some licences carry conditions that shorten the window further.

Smart Serve Practice Test 3

Smart Serve Practice Test 3 Questions and Answers

You pour a 250 ml glass of 13% red wine. How many standard drinks is that?

A table orders a 750 ml bottle of 12% wine. How many standard drinks are in the whole bottle?

A guest drinks two 568 ml pints of 5% beer, then one 43 ml shot of 40% whisky. How many standard drinks has he had?

Four friends share a 1.7 L pitcher of 5% draught beer and split it evenly. How many standard drinks has each person had?

Two guests split a 750 ml bottle of 12% wine evenly over dinner. How many standard drinks has each guest had?

Which happy hour plan fits the rules?

Your restaurant charges $8 for a glass of house red on the patio and $6 for the same glass inside. Is that allowed?

You drop the price of house cocktails for one Friday only. What else must you do?

Your owner announces a new lounge policy: every table must buy at least two drinks per person to keep the table. What is the problem?

A regular offers to run a beer chugging contest in your bar, with a bottle of whisky for the winner. What do you tell him?

Your new menu prices a pint of draught at $6.50 and a soft drink at $7.00. Which rule does that break?

The owner wants a self-serve beer vending machine in the hotel lobby, which is inside the licensed premises. What is the answer?

A 17-year-old wants to eat dinner with his family at your licensed restaurant. Your licence carries no condition about the age of entry. May he be there?

A 17-year-old drinks a glass of wine at home. His mother poured it for him in the family home. Has he broken the Act?

At a house party, a 16-year-old is handed a beer by her uncle. Her parents are not there and have not given permission. Does the parent exception apply?

An 18-year-old server carries a tray of beer to a table. A guest tells her that is illegal because she is under 19. Who is right?

A guest presents a home-made licence with his own photo glued over another person's card. He wants a bottle of rum. Which rule does he break by presenting it?

Which two extra signs does the AGCO information sheet link to cannabis intoxication?

A guest starts vaping at a table inside your licensed bar. What does the AGCO information sheet say about this?

A guest drops her change once while paying and shows nothing else unusual. What does the AGCO information sheet tell you to do?

Over twenty minutes a guest starts talking faster than before and takes two tries to answer a simple question. Which tier of the AGCO strategy is this, and what do you do?

A guest slurs several words, sways when he stands, and takes three tries to understand a simple question. What does the AGCO information sheet require?

You have stopped serving a guest who shows several signs of intoxication. He says he will walk home. Which step does the AGCO information sheet name?

Which set of observations does the AGCO information sheet treat as multiple signs of intoxication?

What are the permissible hours for delivering liquor in Ontario?